Questions, answered

Call, WhatsApp or fill in the quote form on our contact page. Tell us the service, your area and any details, and we will reply with a clear quote and available slots.

A few days ahead is usually enough for regular cleans; deep cleans and weekend slots book up faster. If you need something urgently, ask — we often have same-week availability.

Yes. We offer flexible scheduling including weekends and visits outside typical working hours, subject to availability on the day.

Yes — most residential clients are on a weekly or fortnightly schedule. You keep the same slot and, where possible, the same team each visit.

Let us know as early as you can and we will move your slot. We ask for reasonable notice so we can offer the time to another client.

Yes — our team arrives with professional equipment and products. You do not need to supply anything unless you want to.

We can use eco-conscious products on request. If you prefer a specific brand for surfaces like marble or wood, tell us when booking and we will confirm what is possible.

We choose products appropriate for family homes. Tell us about children, pets or sensitivities when you book and we will plan accordingly — we will confirm product details with you.

A quick tidy helps us spend time on actual cleaning rather than moving clutter, but it is not required. Dishes, laundry and organising are not included unless agreed.

Every job is quoted individually based on property size, service and frequency. Quotes are free and agreed before work begins — contact us for yours.

We will confirm the available payment methods when you book — commonly cash and bank transfer. Payment terms are agreed up front with your quote.

It depends on the service and your location. Describe what you need and we will confirm any minimum visit time when we quote.

Yes — we are Magic Ring Services W.L.L., a limited liability company registered in the Kingdom of Bahrain under Commercial Registration 195529-1.

Every team member is vetted and trained — the people we send to your home or office are people we stand behind.

All of Bahrain — Manama, Juffair, Seef, Adliya, Muharraq, Amwaj, Riffa, Isa Town, Hamad Town, Saar, Budaiya, Janabiya, Hidd, Sitra, Zallaq and Diyar Al Muharraq. Unsure about your area? Just ask.

Tell us straight away. We inspect, take responsibility where it is ours and put things right — the job is only done when it matches the agreed checklist.